SegOps AIDocs

Roadmap

A transparent view of what's available in SegOps today and what we're building next. Items under "Coming soon" and "Exploring" are directional — we share them for visibility, not as dated commitments, and they may change.

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Available today#

Everything here is live and ready to use. For concrete workflows, see Use cases.

Customer Intelligence#

  • Visual rule builder and an AI segment builder (describe a segment in plain English)
  • Behavioral event tracking with native SDKs for web, server, iOS, and Android
  • Self-serve event schemas — define your own fields without engineering migrations
  • Always-fresh segment membership and a real-time membership API
  • Activation to Klaviyo, Braze, and Talon.One, plus signed outbound webhooks
  • CSV / Parquet export
  • User Explorer and Event Sandbox for inspecting and testing user state
  • AI Copilot that answers questions across your data

Product Intelligence#

  • Product import from CSV, API, and Shopify, with AI-assisted field mapping
  • AI enrichment: attribute completion, descriptions, and taxonomy normalization
  • Product segmentation using the same rules engine as customer segments
  • Query-to-product matching and a landing-page API

AI Discovery#

  • AI query tracking across ChatGPT, Claude, Gemini, Perplexity, and Grok
  • Visibility metrics: mention rate, average rank, share of voice, and sentiment
  • Competitor intelligence with win rate and trend alerts
  • AI referral detection — see which visitors arrive from AI assistants
  • Query simulation: test queries, compare results, and replay history
  • Optimization recommendations and a query-driven landing page generator

Platform#

  • Public API with scoped API keys, including public keys safe for browser and mobile apps
  • Team management with role-based access
  • Usage-based billing you manage yourself

Coming soon#

Actively in progress.

  • Deeper AI attribution — connect the AI queries people ask to the customers and revenue they drive
  • Admin API & SDKs — manage your account programmatically; the TypeScript SDK is available now, with more languages on the way
  • One-click AI connectors — bring SegOps into Claude and ChatGPT so you can drive it from the assistants you already use
  • Quick-start integrations — guided setup for popular stacks (Next.js, React, Node, and more) to get your first event flowing in minutes
  • Native Shopify app — one-click install from the Shopify App Store with automatic setup
  • More SDK distribution — additional package registries so every team can install with their standard tools

Exploring#

Earlier-stage ideas we're researching. No timeline yet.

  • Predictive audiences from trained lookalike and propensity models
  • More activation destinations (e.g. Meta Ads, Iterable) — prioritized by demand
  • SSO / SAML for enterprise
  • White-label and custom domains

Have a request or a use case we don't cover yet? Get in touch →